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Things we do

When an assignment is complicated, regulated or just outlandishly difficult, that is where Riley Hayes shines. Our work appears in all the new-found methods of this digital age as well as time-proven tactics. But no matter what we do, it all starts with a powerful strategic solution that solves a human need. Ultimately, we do what it takes to build your customer relationships.

Strategy

Architecture

Audit

Brand Strategy

Content

Customer Engagement

Journey Maps

Loyalty & Retention

Manifesto

Performance Marketing

Positioning

Creative

Brand Identity

Brand Tool Kit

Business Suite

Collateral

Email

Logo

Messaging Playbook

Packaging

Social

Website

Client experience

Delta SkyMiles®

Financial Services

Creating an omnichannel acquisition machine for the Delta SkyMiles® American Express Card.

Tactile Medical

Medical Device

Breathing life into a brand en route to IPO.

Dave

Tech

Creating an engagement program that got lapsed users active again.

Old Navy

Retail

Efficiently creating high-value customers from new rewards program sign-ups.

Uponor

B2B

Evolving and re-energizing a historic brand.

CPG

Insight Brewing

Creating a challenger brand that stands out in a competitive category.

  • “Riley Hayes took the time to get to know what our customers love about us. What happened next was amazing. The team brought our purpose, our values and our true voice to the world, beautifully, helping us continue on our growth path.”

    Kris Compton, Chief Strategy Officer, Alerus

  • “I would recommend Riley Hayes without hesitation. They are great partners and they are creative thinkers who know how to make an impact in our category.”

    Keith Hoof, Global Director, Marketing Communications, Smiths Medical

  • “In the fast-paced, margin-conscious world of retail, Riley Hayes is able to use creativity to defend pricing power and sell products.”

    Mark Goblirsch, Senior Director of Global Brand Management, Gap, Inc.

Follow us at @howdy_riley

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